We appreciate the Comments and Feedback received from our Clients and their Families.
Read What They Have to Say:
"From day one, it was clear that Rocco took his job very seriously. He was dedicated to learning my father's personality any way he could and to accommodate his ever-changing needs. The situation was fluid and often quite difficult for our family. Rocco never let any of the challenges sour his wonderful disposition or his professionalism. He went out of his way to train other Memory Care Professionals, so they were able to tailor his techniques to my father's needs. This made a frightened and often combative patient much calmer and allowed my father to enjoy a few simple pleasures. Since the passing of my father I made it certain that he knew how much my entire family had appreciated his efforts. Working as a full-time emergency physician for 30 years, I have interacted with hundreds of so called dementia professionals. In my experience none have been able to match Rocco's combination of congeniality, route knowledge and the ability to change course when necessary."
"Overcoming the Challenge cared for my father over the course of 14 months, suffering from Alzheimer's. My father's condition was particularly difficult and he was very combative. Their Memory Care Specialists met these challenges to care for him with intelligence, kindness and always a positive attitude They created an atmosphere that was peaceful, pleasant and productive while treating my father with respect in preserving his dignity. His care was the one bright spot in an otherwise exceptionally difficult situation. Over the course of his illness, his Memory Care Specialist was the one professional who put thought and study into ways to improve my father's day to day experience and then put those ideas into practice. Those ideas and techniques made a real difference in my father's day to day life and he was much improved as a result. I have the greatest respect for Overcoming the Challenge level of expertise, their dedication, as well as excellent communication and social skills. They have the ability and personality to make a positive difference in the care of those individuals with dementia."
“Overcoming the Challenge has intimate knowledge of caring for aging patients with multiple forms of dementia. I found them to be caring, attentive and hardworking at their profession. They are highly skilled at managing difficult behaviors and problem solving. I highly recommend Overcoming the Challenge as a Memory Care Company that is dedicated to improve the lives of those with dementia.”